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Server Hardware Maintenance

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GLOBAL SERVICE AND SUPPORT

Servnet offers global service and support for data centre server equipment for OEMs like Dell, IBM and HPE. With expertise in both x86 and UNIX environments, you will receive the attention you need to keep your server equipment up and running. Along with server support, Park Place can also provide assistance with basic and enhanced OS support for select operating systems.

We employ a comprehensive team of field service and advanced L3 engineers that have an average of 15+ years of direct OEM experience with server hardware. These teams are located in cities around the world and can be on-site at your facility within 4 hours. That’s professional support whenever you need it, wherever your storage hardware is located.

WHY SERVNET?

    • Global supply chain means your equipment is covered everywhere (141+ countries)
    • More informed alerts and 31% faster incident resolution with ParkView™
    • Over 97% first-time fix rate – and climbing
    • More efficient, optimized data center
    • Unmatched Service and Value
    • Your single source for hardware support across a wide range of OEM’s
    • Flexible & Bespoke SLA’s
    • 24/7 Support Center
    • 24/7 Triage/analysis via ParkView™
    • 24/7 Client services & Level 3 backline support
    • Save 50% vs OEM maintenance – GUARANTEED
    • 160+ Service Locations
    • 350’000+ available parts
    • Direct engineer access in under 4 hours
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Proactive Monitoring

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Server Maintenance

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Storage Maintenance

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Network Maintenance

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