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Storage Hardware Maintenance

STORAGE MAINTENANCE SUPPORT

Servnet offers global service and support for data centre storage equipment for OEMs like Dell EMC, Hitachi, NetApp and HPE. Your equipment’s uptime is our top priority, that is why we offer flexible service level agreements to meet your organization’s needs as well as a live, domestic call center available 24 hours a day, 7 days a week.

We employ a comprehensive team of field service and advanced L3 engineers that have an average of 15+ years of direct OEM experience with storage hardware. These teams are located in cities around the world and can be on-site at your facility within 4 hours. That’s professional support whenever you need it, wherever your storage hardware is located.

Why Servnet?

    • Global supply chain means your equipment is covered everywhere (141+ countries)
    • More informed alerts and 31% faster incident resolution with ParkView™
    • Over 97% first-time fix rate – and climbing
    • More efficient, optimized data center
    • Unmatched Service and Value
    • Your single source for hardware support across a wide range of OEM’s
    • Flexible & Bespoke SLA’s
    • 24/7 Support Center
    • 24/7 Triage/analysis via ParkView™
    • 24/7 Client services & Level 3 backline support
    • Save 50% vs OEM maintenance – GUARANTEED
    • 160+ Service Locations
    • 350’000+ available parts
    • Direct engineer access in under 4 hours

Proactive Monitoring

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Server Maintenance

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Storage Maintenance

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Network Maintenance

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