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Data Centre Maintenance

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HARDWARE MAINTENANCE SUPPORT

Protect your global mission-critical, non-critical and disaster recovery IT assets while getting the most out of your OPEX and CAPEX using Servnet’s adaptive hardware maintenance & support services.

IT leaders know they can’t afford even a moment of unplanned downtime. The expectations, once for four-nines uptime, have expanded to six-nines in many cases, and the cost of outages has spread to over $300,000 per hour, according to Gartner.

Servnet offers data centre hardware maintenance with ParkView™ proactive remote monitoring and predictive support which delivers insight into the pre-downtime signs of hardware-related failures. If a fault is detected, ParkView™ instantly self-creates a ticket for immediate repair.

Why Servnet?

    • Global supply chain means your equipment is covered everywhere (141+ countries)
    • More informed alerts and 31% faster incident resolution with ParkView™
    • Over 97% first-time fix rate – and climbing
    • More efficient, optimized data center
    • Unmatched Service and Value
    • Your single source for hardware support across a wide range of OEM’s
    • Flexible & Bespoke SLA’s
    • 24/7 Support Center
    • 24/7 Triage/analysis via ParkView™
    • 24/7 Client services & Level 3 backline support
    • Save 50% vs OEM maintenance – GUARANTEED
    • 160+ Service Locations
    • 350’000+ available parts
    • Direct engineer access in under 4 hours
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Proactive Monitoring

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Server Maintenance

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Storage Maintenance

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Network Maintenance

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