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Hardware Maintenance

Hardware Maintenance

June 17, 2019  Like By 0 Comments

IT Infrastructure Hardware refreshes should be done to keep up with the growing needs of the company, not because manufacturers and resellers push for it to replaced every 3 years.

For over 16 years, Servnet has been providing premier third-party maintenance for storage, server and networking hardware saving our customers’ time, money and keeping their business’s running smoothly.




Until recently, companies were obliged to replace their entire IT infrastructure every 3–5 years due to the rapid pace of innovation. However, nowadays, due to detailed reports by analysts such as Gartner and Forrester, we have increased insight into our infrastructures and therefore we know that not all IT parts develop at the same pace. Most IT departments do not have the luxury of budget increases, so they have to find ways to stop wasting money on replacing hardware when they can sweat current IT assets for years. Innovation can then happen in areas that matter.



In recent decades hardware manufacturers have dictated the need to upgrade. Many businesses opted for upgrading the entire infrastructures at once in order to avoid compatibility problems, bottlenecks and the end of maintenance contracts. Back then this seemed logical, as our IT infrastructure was considered to be a closed entity, undividable and uniform. Everything from data centres to security systems to routing and switching equipment were all subject to the same cycle of upgrade. Customers had little choice, as manufacturers contracts would enforce what needed to be upgraded and renewed.




Businesses need to develop a hybrid approach regarding their network maintenance in order to identify which elements of their Infrastructure they wish to upgrade and which parts they want to keep. Such an approach is now possible thanks to a THIRD PARTY MANAGEMENT (TPM) provider, such as Servnet, which provides support and maintenance for companies and for equipment that has reached the end of its life according to the manufacturer. The TPM industry gives businesses an option to achieve a more effective, hybrid IT infrastructure which saves money and allows for targeted innovation.




A hybrid method also allows businesses to be liberated from OEM mandated upgrade cycles, there by returning the decision making power to the customer who knows their business needs best. Of course, there are always parts of your network that will require an upgrade, but now those parts can be identified more precisely. The TPM partner is able to advise in an objective manner, unconstrained by the goals of the manufacturer and can focus on providing the best service and value for the business. A TPM partner can help in maintaining the simple network components as well as advising you in regards to innovation for the more complex parts. TPM gives control back to your business over the upgrade cycle and offers a degree of common sense into the IT strategy of your business.




Selecting the appropriate TPM partner, with proven expertise is extremely important for your business. The chosen partner should have technical capability as well as the logistic capacity. When a part of your network requires replacement, you want that to happen immediately, with no downtime. Choosing a TPM partner should be based around price, service, ease of support and flexibility.




Servnet offers data centre hardware maintenance with ParkView™ proactive remote monitoring and predictive support which delivers insight into the pre-downtime signs of hardware-related failures and 31% faster incident resolution. If a fault is detected, ParkView™ instantly self-creates a ticket for immediate repair. Servnet has a global supply chain and coverage, as well as 24/7 triage and analysis, 24/7 support centre and direct engineer access in under 4 hours. We also guarantee 50% savings vs OEM maintenance.




For more information about Servnet’s TPM offering, contacts our team on 0800 987 4111.  #no-obligations #non-pushy-sales

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