IT procurement, cybersecurity, hardware
and managed services in Newcastle.
IT, cybersecurity and managed services for Newcastle upon Tyne and the North East — Sage HQ at Cobalt Business Park, the Government Digital Service satellite, NHS Newcastle Hospitals and Northumbria University Hospitals, Newcastle and Durham universities, plus the broader North East tech and engineering cluster. UK-wide engineer dispatch with next-business-day parts to NE postcodes.
Services we deliver in Newcastle
Newcastle clients use Servnet as their single IT partner — from buying the kit, to securing it, to running it day-to-day. Eight service lines, one accountable team.
IT procurement
Vendor-direct sourcing across Dell, HPE, Lenovo, Cisco, Fortinet, Pure, Nutanix, NetApp and more — with UK + global logistics.
IT procurement in Newcastle →Cybersecurity
NGFW, SASE, EDR/XDR, vulnerability management, Cyber Essentials Plus and 24×7 monitored response.
Cybersecurity in Newcastle →Hardware maintenance
Multi-vendor break-fix, post-warranty support and 4-hour engineer + parts dispatch — keeps EOSL kit running.
Hardware maintenance in Newcastle →Business laptops
Fleet rollouts and refresh cycles — Dell Pro, Lenovo ThinkPad, Apple MacBook, HP EliteBook with imaging and asset tagging.
Business laptops in Newcastle →Vendor migrations
VMware → Nutanix / vSAN / Azure Stack HCI · Cisco → Fortinet · on-prem → cloud — parallel-run cutovers, zero downtime.
Vendor migrations in Newcastle →Servers, storage, HCI
PowerEdge, ProLiant, ThinkSystem, Alletra, PowerStore, FlashArray, Nutanix, SimpliVity — sized, deployed and supported.
Servers, storage, HCI in Newcastle →Managed IT services
Service desk, monitoring, patching, backup, MDM and AIOps — covering the full operational stack.
Managed IT services in Newcastle →Backup & recovery
Veeam, Commvault, Rubrik, Veritas — immutable backup, M365 protection, air-gapped vaults and DR runbooks.
Backup & recovery in Newcastle →Where we go in Newcastle
Sage Group HQ + tech cluster
Sage Group HQ at Cobalt Business Park, plus a strong North East tech cluster including Atom Bank, True Potential, Hedgehog Lab and Sage-related SaaS scaleups. Enterprise software, M365 / Azure tenants, secure remote access for engineering teams.
GDS Newcastle + public sector
Government Digital Service Newcastle satellite, Newcastle City Council, Sunderland City Council, plus the broader North East Combined Authority. CCS frameworks and digital-by-default public-sector engagements.
NHS Newcastle Hospitals + ICB
Newcastle upon Tyne Hospitals NHS FT (Freeman, RVI), Northumbria Healthcare NHS FT, plus the broader North East and North Cumbria ICB — DSP Toolkit, HSCN connectivity, clinical IT support.
Universities
Newcastle University (Russell Group), Northumbria University, Durham University — research computing, HPC clusters, AI, faculty IT support.
Engineer + parts dispatch SLAs in Newcastle
Same-day depot dispatch to all NE postcodes, on-site morning of next business day.
Engineer driven or flown to Newcastle same week for P1 / P2 contracted incidents — typical 36–48 hour on-site response. Newcastle International Airport with direct flights from London.
CCS framework supply to Newcastle CC, Sunderland CC, Durham CC and the broader North East Combined Authority estate.
Local customer profiles
- ✓Sage Group HQ + tech cluster (Atom Bank, True Potential)
- ✓Government Digital Service Newcastle
- ✓NHS Newcastle Hospitals + Northumbria
- ✓Universities (Newcastle, Northumbria, Durham)
- ✓Newcastle CC + North East Combined Authority
- ✓Manufacturing + engineering supply chain (Nissan Sunderland)
Areas we cover in Newcastle
Newcastle IT supply questions
Do you cover Newcastle and the North East?
Yes — all NE and SR postcodes plus the broader North East region (Gateshead, Sunderland, Durham, Tyne & Wear) under standard NBD SLA. Same-week engineer dispatch for contracted P1 / P2 incidents.
Can you support Sage + the Newcastle tech cluster?
Yes — Sage Group HQ and the broader Newcastle tech cluster (Atom Bank, True Potential, Hedgehog Lab, plus dozens of Series A-D scaleups) are core to our North East customer base. Modern cloud-native infrastructure plus enterprise security for B2B SaaS is routine.
What about NHS Newcastle Hospitals?
Yes — Newcastle upon Tyne Hospitals NHS FT (one of the UK's largest NHS organisations) plus the broader North East and North Cumbria ICB are within standard NHS engagement scope. DSP Toolkit, HSCN, clinical IT support.
Are you on framework for North East public sector?
Yes — CCS G-Cloud, Technology Services 4 and Cyber Security Services 4 frameworks apply across Newcastle City Council, Sunderland City Council, Durham County Council, Northumberland County Council and the broader North East Combined Authority estate.
Need an IT partner in Newcastle?
One call. Direct to an engineer who can size up the requirement honestly — not a sales script.