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IT supplier York · Yorkshire & Humber · North Yorkshire

IT procurement, cybersecurity, hardware
and managed services in York.

IT, cybersecurity and managed services for York and North Yorkshire — Aviva Insurance York operations centre, Network Rail and the railway industry cluster (NRTC, NRDC), Nestlé York, University of York, plus the broader Yorkshire heritage and tourism economy. UK-wide engineer dispatch with next-business-day parts to YO postcodes.

Servnet UK coverage map showing engineer + parts dispatch from Surrey HQ to York and 28 other UK cities including London, Edinburgh, Manchester, Cambridge and Cardiff.
Full IT service catalogue

Services we deliver in York

York clients use Servnet as their single IT partner — from buying the kit, to securing it, to running it day-to-day. Eight service lines, one accountable team.

IT procurement

Vendor-direct sourcing across Dell, HPE, Lenovo, Cisco, Fortinet, Pure, Nutanix, NetApp and more — with UK + global logistics.

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Cybersecurity

NGFW, SASE, EDR/XDR, vulnerability management, Cyber Essentials Plus and 24×7 monitored response.

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Hardware maintenance

Multi-vendor break-fix, post-warranty support and 4-hour engineer + parts dispatch — keeps EOSL kit running.

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Business laptops

Fleet rollouts and refresh cycles — Dell Pro, Lenovo ThinkPad, Apple MacBook, HP EliteBook with imaging and asset tagging.

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Vendor migrations

VMware → Nutanix / vSAN / Azure Stack HCI · Cisco → Fortinet · on-prem → cloud — parallel-run cutovers, zero downtime.

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Servers, storage, HCI

PowerEdge, ProLiant, ThinkSystem, Alletra, PowerStore, FlashArray, Nutanix, SimpliVity — sized, deployed and supported.

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Managed IT services

Service desk, monitoring, patching, backup, MDM and AIOps — covering the full operational stack.

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Backup & recovery

Veeam, Commvault, Rubrik, Veritas — immutable backup, M365 protection, air-gapped vaults and DR runbooks.

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York coverage

Where we go in York

🏦

Aviva + insurance

Aviva's York operations centre is one of the largest insurance back-office estates in the UK — alongside Hiscox, Direct Line and other FCA-regulated insurance employers. FCA Operational Resilience evidence and ISO 27001 are routine engagement scope.

🚂

Network Rail + railway industry

Network Rail Telecoms, NRDC (rail data centre), the National Railway Museum and the broader York-headquartered railway industry cluster — engineering workstations, secure connectivity for safety-critical rail systems.

🍫

Nestlé York

Nestlé Confectionery York (Rowntree heritage site) — manufacturing IT/OT for production lines, ISO 27001-aligned controls and secure supply-chain connectivity.

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University of York + York St John

University of York (Russell Group), York St John University — research computing, HPC, AI and biology clusters, faculty IT support.

Response model

Engineer + parts dispatch SLAs in York

Next-business-day parts (YO)

Same-day depot dispatch to all YO postcodes, on-site morning of next business day under standard NBD SLA.

Same-week engineer (P1)

Engineer driven to York same week for P1 contracted incidents — typical 24–48 hour on-site response.

Framework supply

CCS framework supply to City of York Council, North Yorkshire Council and regional public-sector buyers.

Response SLA — York
call4h8h24hNext-business-day parts (YO)24h on-siteSame-week engineer (P1)36h on-siteFramework supply0h on-siteEngineer + parts dispatch from Surrey HQ
Who we serve in York

Local customer profiles

  • Insurance + FCA-regulated FS (Aviva, Hiscox, Direct Line)
  • Network Rail + railway industry
  • Nestlé + food manufacturing
  • University of York + York St John University
  • NHS York + Humber & North Yorkshire ICB
  • City of York Council + North Yorkshire Council
York districts + postcodes

Areas we cover in York

City Centre + Minster (YO1)Bishopthorpe Road + Bishophill (YO23)Acomb + Holgate (YO24, YO26)Heworth + Tang Hall (YO31)Fulford + Heslington (YO10)University of York + Heslington East (YO10)Clifton + Rawcliffe (YO30)Haxby + Wigginton (YO32)York Business Park + Hessay (YO26)Harrogate + Knaresborough (HG1–HG5)Selby + Tadcaster (YO8, LS24)Scarborough + Whitby corridor (YO11–YO22)
Local sectors served — York
Insurance + FCA-regulated FS (Aviva, Hiscox, Direct Line)CoveredNetwork Rail + railway industryCoveredNestlé + food manufacturingCoveredUniversity of York + York St John UniversityCoveredNHS York + Humber & North Yorkshire ICBCoveredCity of York Council + North Yorkshire CouncilCovered
FAQs

York IT supply questions

Do you cover York and North Yorkshire?

Yes — all YO postcodes plus the broader North Yorkshire region (Harrogate, Knaresborough, Selby, Scarborough) under standard NBD SLA. Same-week engineer dispatch for contracted P1 / P2 incidents.

Can you support Aviva York + insurance supply chain?

Yes — Aviva York and the broader insurance cluster are within standard service scope. FCA Operational Resilience, ISO 27001, Cyber Essentials Plus and the secure-mobility and back-office posture insurance firms demand are routine.

What about Network Rail + railway industry?

Yes — railway industry customers including Network Rail Telecoms suppliers, signalling and rolling-stock engineering firms are within scope. Cyber Essentials Plus + ISO 27001 documentation, plus secure-connectivity for safety-critical systems, are all in standard engagement scope.

Are you on CCS framework for City of York + North Yorkshire?

Yes — CCS G-Cloud, Technology Services 4 and Cyber Security Services 4 frameworks apply across City of York Council, North Yorkshire Council and the regional public-sector estate.

Need an IT partner in York?

One call. Direct to an engineer who can size up the requirement honestly — not a sales script.