Most UK organisations evaluating EDR end up shortlisting CrowdStrike, SentinelOne, Sophos, and Microsoft Defender XDR — the four we cover in our head-to-head. But the right answer isn't about features, it's about operational fit. This is the 7-question framework we use with every Servnet customer.
Question 1 — Are you already paying for Microsoft 365 E5?
If yes: Microsoft Defender for Endpoint Plan 2 + Defender XDR are included. Marginal cost = £0. Capability has closed dramatically — for most mid-market UK organisations, this is the rational default unless specific gaps drive a third-party purchase.
If no: the cost-of-ownership maths changes. CrowdStrike + SentinelOne + Sophos all become competitive vs adding E5 just for EDR.
Question 2 — Do you have a 24/7 SOC, or do you need managed detection?
You have an in-house 24/7 SOC + Tier 2/3 analysts: any of the four EDRs work. Choose on feature + price.
You don't: pair the EDR with managed detection. CrowdStrike Falcon Complete, SentinelOne Vigilance Respond, Sophos MDR are all credible. Or third-party MDR on top of any EDR — see our MDR services.
Question 3 — What's your ransomware threat model?
High-target (FS, healthcare, legal, public sector): pick the platform with best ransomware rollback + detection. SentinelOne Singularity leads on autonomous rollback; CrowdStrike leads on cloud-correlated detection.
Standard target (most mid-market): all four sufficient. The ransomware-defence stack (backup immutability + EDR + email + identity) matters more than the EDR choice in isolation.
Question 4 — Linux + Mac + cloud workload coverage required?
Heavy Linux estate: SentinelOne (eBPF agent) leads. CrowdStrike + Sophos competent. Defender for Endpoint Linux still maturing.
Heavy macOS: CrowdStrike + SentinelOne + Sophos all strong. Defender for Endpoint Mac trails.
Cloud workload protection: CrowdStrike Cloud Security + SentinelOne Singularity Cloud + Defender for Cloud all credible. Sophos cloud is weakest.
Question 5 — Single agent for everything, or specialist tools?
Sophos Intercept X wins here. Single agent covers EDR + DLP + encryption + server protection + email + firewall management. For SMB-to-mid-market consolidating from 4-5 tools, this is genuine differentiation.
CrowdStrike + SentinelOne are single-agent but each module is a separate SKU.
Question 6 — What's your team's skill set?
Microsoft-trained team operating Defender / Sentinel / Intune: Defender XDR + Sentinel SIEM = lowest-friction path. Same console, same KQL.
Mixed Linux + cloud + on-prem team: CrowdStrike or SentinelOne. Vendor-neutral consoles with broad coverage.
SMB team without dedicated security headcount: Sophos. Operational simplicity beats feature depth.
Question 7 — Budget envelope per endpoint per year?
Under £25/endpoint/year: Defender for Endpoint Plan 2 standalone or Sophos.
£25-50: SentinelOne Singularity Complete + Sophos Intercept X Advanced.
£50-100: CrowdStrike Falcon Enterprise + SentinelOne Singularity XDR + Sophos XDR.
£100+: CrowdStrike Falcon Complete (managed) + SentinelOne Singularity Complete + Vigilance Respond.
Servnet negotiates net UK pricing typically 25-40% off list.