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Migration · Zero Trust

Migrating from legacy VPN to ZTNA (Zscaler or Prisma Access): 90-day UK playbook

Servnet Editorial · Cyber Security Practice9 min read

Legacy IPSec / SSL VPN concentrators were the model for the 2000s — they don't fit a hybrid-work, multi-cloud, M&A-active 2026 estate. Zero Trust Network Access (ZTNA) via Zscaler ZPA, Palo Alto Prisma Access, or Microsoft Entra Private Access replaces VPN at any scale. This is the 90-day playbook Servnet uses.

VPN → ZTNA migration — 16-week plan
W0W3W6W9W12W15W16App discovery3wZTNA platform PoC4wPilot users3wPhased cutover4wVPN decom2wTotal: 16 weeks end-to-end

Why migrate

VPN concentrator scalability + cost — adding capacity for hybrid workforce growth gets expensive.

Security model — VPN grants network-level access. ZTNA grants application-level access only. Per-app conditional access is a step change.

User experience — direct app-level connection beats double-encrypted VPN tunnels for cloud apps.

See our SASE buyer's guide for platform selection.

Days 1-21 — Platform selection + commercial

Select ZTNA platform — Zscaler ZPA for biggest UK skills market + PoP coverage; Palo Alto Prisma Access if existing Palo Alto NGFW estate; Microsoft Entra Private Access for pure Microsoft shops.

Net UK pricing negotiation — typically 25-40% off list.

Sign + provision tenant.

Days 22-35 — Pilot deployment

Identity integration — connect Microsoft Entra ID / Okta / Google for SSO.

Conditional access design — device posture, location, app sensitivity tiering.

Deploy connector / app connector appliances at HQ + DC + major regional sites.

Pilot with 20-50 users covering: standard remote workers, power users with complex apps, BYOD edge cases.

Days 36-75 — Phased rollout

Department-by-department rollout — typically 100-300 users/week for a competent IT team.

Per-app onboarding — web apps easy, internal TCP apps need app connector config, UDP-heavy apps (some VoIP, custom protocols) test carefully.

Run VPN + ZTNA in parallel — users on either path during transition.

ZTNA topology — per-app instead of flat tunnel
mTLSUser devicePosture-checkedZTNA brokerCloud PoPApp 1Private DCApp 2AWSApp 3M365

Days 76-90 — Legacy VPN decommission

Once 95%+ users on ZTNA: schedule VPN decommission cutover.

Communicate aggressively to remaining users — final cutover dates, fallback support, exception process for the long tail.

Decommission VPN concentrator + DMZ rules. Reallocate firewall capacity.

Common gotchas

UDP apps — voice + video apps that need direct UDP may need an exception path. Confirm during pilot.

Legacy ICS / OT — some industrial controls only work over Layer 2 / 3 — ZTNA isn't the answer for those flows. Hybrid model.

Identity dependence — ZTNA requires healthy identity provider. If Entra ID goes down, access breaks. Resilience planning matters.

Bandwidth — moving 1,000 users from VPN concentrator (typically 1-10 Gbps) to ZTNA cloud (per-user 100-500 Mbps) is a different traffic pattern. Validate ISP at HQ.

What Servnet does

Servnet runs VPN → ZTNA migrations across Zscaler ZPA + Palo Alto Prisma Access. Typical UK engagement: 90 days for 500-2,000 user environments.

Key takeaways
  • 90 days end-to-end is realistic for 500-2,000 user UK environments.
  • Run VPN + ZTNA in parallel during department-by-department rollout.
  • UDP apps + legacy ICS may need exception paths — confirm during pilot.
  • Identity provider resilience matters more than with VPN (single point of failure).
  • Per-app conditional access is the security model upgrade, not VPN replacement.
Frequently asked

FAQs — Migrating from legacy VPN to ZTNA (Zscaler or Prisma Access)

Selection

Should we replace VPN entirely or run hybrid?

Most UK customers run hybrid for 12-18 months — ZTNA for cloud + modern apps, VPN concentrator for legacy + UDP-heavy apps, then progressively retire VPN as legacy apps decommission. Big-bang VPN replacement creates user pain.

Performance

Is ZTNA slower than VPN?

No — typically faster for cloud apps because traffic goes direct user → ZTNA cloud → app, not via a corporate VPN concentrator + then out. For on-prem app access, latency depends on ZTNA PoP proximity. UK PoPs (London Docklands, Manchester) deliver sub-30ms typically.

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