The Backup Challenge

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Backup as an IT operation is designed to mitigate business risk, adhere to compliance requirements and maintain serviceability of Information Systems within an organisation. It is a menial task that can present its own set of challenges that often adds more work to an already strained IT department.

Some of the commonalities of backup challenges include – software updates, failed backups, long backup window, hardware failure and tape storage. Add ransomware, data corruption, internal breaches and the ever-growing data estate to the list, and the responsibility of protecting data within an organisation increases two-fold.

While IT staff may be qualified to maintain existing backup systems, it is often the time spent on routine backup maintenance, remediating problems or finding new solutions to cope with the growing volume of data that comes into question. Coupled with the fact that most organisations do not have a dedicated full time backup administrator, IT resources for backup monitoring and maintenance are stretched even further.